DEV094 Chatbot Best Practices and Design Patterns 

Design an intelligent assistant may seem as mad scientists stuff to do. But that’s not how we see it. If you manage to abstract how a chatbot must interact and which operations it may be able to do, with Oracle Digital Assistant you can have all done! In this talk we’ll discuss how to do just this!

Bots are the future. In fact, if you’re wondering whether your business should create a bot, you’re asking the wrong question. Bot-powered commerce is the future. This technology is still in its infancy, so most bots follow a set of rules programmed by a human via a bot-building platform, and one of them is Oracle Digital Assistant. In this session learn how to build a bot in the best possible way for different use cases. Learn patterns for designing and building a chatbot, including intent classification, entity-driven, and multibot. And see how to plan the implementation lifecycle and exception handling within the bot.